DailySpr Policies
Production & Shipping
See what goes into making your order and what to check when planning for delivery.
Production timing
We ship from China. Production usually takes 3–5 business days. After shipment, standard delivery usually takes 15–20 business days. For eligible expedited shipments, transit usually takes 7–10 business days. Customs clearance can affect delivery timing.
Production begins after the 2-hour change and cancellation window closes and your order details are final. If your order requires a separate artwork proof, production begins after you approve it. See our artwork guide before sending a file.
Delivery options and costs
Standard shipping is included in the quoted price for eligible destinations worldwide. We do not deliver to China. Expedited shipping costs $49.99 per order where available. We do not offer expedited shipping to Washington, DC, Alaska, Hawaii, U.S. territories, P.O. boxes, or military addresses. The recipient is responsible for import clearance and any applicable customs duties.
Ordering for an event
Contact us before ordering with the product, quantity, delivery ZIP code, event date, and the latest date you can receive the items. Leave time to check and distribute your order before the event.
Shipment delays
If we can’t ship by the applicable date, we’ll notify you and offer the choice to accept the delay or cancel the unshipped items for a prompt refund, as required by law.
Shipment questions
Send your order number and any tracking information you have through Contact Us. For damage, missing items, or a problem with your order, see our Return & Refund Policy.