DailySpr Support
Help Center
Get your artwork ready, find answers about custom orders, or get help with an order you’ve already placed.
Artwork & Colors
Get your artwork ready
A clear file and a few details about placement and color help us prepare your design for production.
Start with the original file
For molded silicone logos and lettering, use vector artwork, such as an AI, EPS, or PDF with editable paths. For printed lanyards and fabric wristbands, a sharp image at the intended size may work.
Check size and placement
Tell us which side your design goes on and which way it should face. Keep lettering readable on narrow bands and leave room around edges, seams, and hardware.
Share your target colors
Include Pantone references if you have them. Screen colors can differ from the finished product, and the same reference can look different on silicone and fabric.
Custom Orders
Common questions
Find answers about files, quantities, and planning for a deadline.
See How It WorksCan I use a screenshot or a PDF of my logo?
Send the original logo file if you have it. Saving a screenshot as a PDF doesn’t turn it into vector artwork. If a screenshot is all you have, ask us what may work for your product.
Can I get help with my design?
Yes. Tell us what you’re making and where you’d like the text or logo to go. We can help you check whether the design will fit the product and work with the chosen process.
Is there a minimum order quantity?
The minimum depends on the product and the options you choose. Share your product, preferred options, and quantity so we can check what’s possible for your order.
What if I need my order by a specific date?
Production usually takes 3–5 business days. After shipment, standard transit usually takes 15–20 business days, and eligible expedited transit takes 7–10 business days. For a firm deadline, send your product, quantity, delivery ZIP or postal code, and in-hand date. See Production & Shipping.
Can I change an order I’ve already placed?
Contact us within 2 hours of successful payment to request a change or cancellation. Include your order number and what you need changed. See the Return & Refund Policy for what applies after production or shipment.
Order Support
Already placed an order?
Sign in to find your order details. If you checked out as a guest or need help with an order, send us your order number and a short note.